Gray-Grant Communications

How thick is your skin?

Reading time: Just over 1 minute Have you ever struggled with how to handle criticism of your writing? It’s really not that tough if you can build up a thickened skin… This week I had to write a difficult, sensitive letter to a professional colleague. Of course I didn’t send it without having it checked […]

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Check your unstated assumptions…

Reading time: Less than 1 minute We all have unstated assumptions — things we think about ourselves and others. But when it comes to communications planning, the unstated assumptions can undo us… I met with the client this week to discuss some mailing lists. This meeting was more important than it sounds — and infinitely more

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Trump-sized expectations…

Reading time: Less than 1 minute Donald Trump’s Iowa results carry an important message for corporate communicators — and they’re about more than just politics… I find American politics to be almost endlessly interesting. Never more so than when there are crazy, high profile candidates such as Donald Trump. I have little respect for the man,

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The benefits of a fresh start

Reading time: Just over 1 minute Could taking a fresh start — apart from on New Year’s Day — help you accomplish something important?  Two classes I ran this week ended up being better, livelier than usual. One, for my Get it Done group, seemed friendlier and more engaged. The other, for my Extreme Writing

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Are you embracing conflict?

Reading time: About 1 minute Is your workplace riven by conflict? Here’s a video you might want to watch… I was especially interested by a recent talk by Rochelle King (pictured above) Global VP of Design for the company Spotify, a music streaming, podcast and video service. King speaks insightfully — and entertainingly —  about how conflict

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Where to put only…

Reading time: Less than 1 minute Have you ever wondered where to put only, the adverb? There’s a rule for that! This week I was working on a website for a client. Things were going relatively smoothly until the boss took a phrase I’d written and moved around the word “only.” To protect confidentiality I can’t

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