Collateral damage from Jian Ghomeshi

Reading time: Less than 2 minutes There’s plenty of collateral damage from Jian Ghomeshi — an object lesson in crisis communications gone wrong… When I coach clients on how to prepare for crisis communications, I have one key message for them. It’s something my mother told me when I was a kid: Don’t guess. This may […]

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What are swards?

Reading time: Less than 1 minute Increase your vocabulary and you’ll make your writing much more precise. That’s why I provide a word of the week. Today’s word: swards. I read William Trevor’s 1994 novel Felicia’s Journey in a mad panic last November. I was desperate to hit my goal of 52 books before the end of the

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My new rituals for 2015

Reading time: Less than 2 minutes Did you develop a list of new year’s resolutions yesterday? Not me! I’m sticking with rituals for 2015. Welcome to 2015. If you’re a regular reader of my blog, you may remember that I’ve given up on the idea of new year’s resolutions. But I welcome rituals. Here, then,

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